Cookie Policy
Understanding How We Use Tracking Technologies
Last Updated: March 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites store on your device when you visit them. Think of them as tiny digital notes that help websites remember information about your visit. At astrivonexara.sbs, we use various tracking technologies including cookies, web beacons, and similar tools to enhance your experience and provide our financial management services effectively.
These technologies work behind the scenes to remember your preferences, keep you logged in, and help us understand how you interact with our platform. They're essential for modern websites to function properly and provide personalized experiences for small business owners across Malaysia and beyond.
Types of Tracking Technologies We Use
Essential Cookies
These are absolutely necessary for our website to function. They enable core features like security, network management, and accessibility. Without these cookies, services you've requested cannot be provided.
Functional Cookies
These cookies remember your preferences and choices to provide enhanced, personalized features. They might remember your language preference or the region you're in.
Analytics Cookies
We use these to understand how visitors interact with our website. This helps us improve our services and identify areas where users might be experiencing difficulties.
Performance Cookies
These cookies help us monitor website performance and loading times. They collect information about how quickly pages load and whether users encounter any errors.
How We Use Tracking Data
The information we collect through tracking technologies serves several important purposes for our financial management platform. We use this data to maintain your login sessions, so you don't have to re-enter your credentials every time you navigate between pages. It also helps us remember your dashboard preferences and customization settings.
For our Malaysian small business clients, we use tracking data to provide localized content and features that are relevant to your market. This includes displaying appropriate currency formats, tax information, and compliance resources specific to Malaysian business regulations.
We also analyze usage patterns to identify which features are most valuable to our users. This helps us prioritize development efforts and ensure we're building tools that actually solve real problems for small business owners. However, this analysis is always done in aggregate – we never track individual user behavior for marketing purposes without explicit consent.
Managing Your Cookie Preferences
You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:
- Chrome: Go to Settings → Privacy and Security → Cookies and other site data
- Firefox: Go to Preferences → Privacy & Security → Cookies and Site Data
- Safari: Go to Preferences → Privacy → Manage Website Data
- Edge: Go to Settings → Cookies and site permissions → Cookies and site data
Keep in mind that blocking certain cookies may affect your experience on astrivonexara.sbs. Essential cookies are required for basic functionality, so disabling them might prevent you from accessing certain features of our financial management platform.
Data Retention and Storage
Different types of cookies have different lifespans. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a specified period or until you manually delete them. Most of our functional cookies are designed to last for one year, while analytics cookies typically expire after two years.
We regularly review our cookie usage and remove unnecessary tracking technologies. Our data retention policies ensure that we only keep information for as long as it's needed to provide our services or comply with legal requirements. You can always request information about what data we've collected about you or ask us to delete your information.
Third-Party Tracking
Some cookies on our website are set by third-party services that we use to enhance our platform. These might include analytics providers, customer support tools, or security services. We carefully vet all third-party services to ensure they meet our privacy standards and only share data that's necessary for them to provide their services.
Third-party cookies are governed by the privacy policies of those respective companies. We recommend reviewing the privacy policies of any third-party services you interact with through our platform. We never sell your personal information to third parties or allow them to use your data for their own marketing purposes.
Updates to This Policy
We may update this cookie policy periodically to reflect changes in our practices or relevant laws. When we make significant changes, we'll notify you through our website or by email. We encourage you to review this policy regularly to stay informed about how we're protecting your information.
The current version of this policy is always available on our website. If you have questions about any changes or need clarification about our practices, please don't hesitate to reach out to our support team.
Questions About Our Cookie Policy?
Contact us at:
Ground Floor PT 266, Seksyen 7, Jalan Merbau
Bandar Kota Bharu, 15300 Kota Bharu, Kelantan, Malaysia
Phone: +60378476403
Email: info@astrivonexara.sbs